Q1: Who are you?
A: We are Pack Packaging, a professional manufacturer to produce paper packaging over 10 years, who could provide the Great Natural Packaging for your products!
Q2: Can we get samples? Free or charge?
Yes, you can get free samples.
If the sample need to be customized, it should be paid for the sample.
Q3: How can we get a quote?
We will offer you the best price quote after we get the product specifications such as size, material, shape, color, quantity, surface finishing, etc.
Q4: What’s the MOQ?
500pcs
Q5: Which shipping method can i choose? What’s the shipping time?
By express like DHL, UPS, TNT, FedEx etc, about 3-7 days. By sea about 15-35 days.
Q6: What information should I let you know if I want to get a quotation?
1) The box style(which you can choose from the normal box style according to the box shape picture)
2) The size of the production (Length*Width*Height)
3) The material and surface treatment.
4) The printing colors
5) If it is possible, please also provide with pictures or design for checking. Sample will be best for clarifying, If not, we
will recommend relevant products with details for reference.
Q7: Can i get a sample before mass production?
A: Of course! The normal produce progress is that we will make the pre-production sample for you to check the quality and design.
The mass production will be started after we get your confirmation on the sample.
Q8: How long can i get the sample?
A: After receiving the sample fee and all the material & design being confirmed, the sample lead time is about 4-8 working days
and express delivery will take about 3-5 days to your door.
Q9: How long is the mass production lead-time?
A: Usually 15-30 days, rush order is available.
Q10: Is the sample charge can be refundable?
A: Normally, if the quantity of your order is above 3000pcs, the sample charge can be refundable.
